Service and Support
At its foundation, Canon has an uncompromising dedication to product reliability, service, and support, taking pride in delivering complete customer satisfaction. Canon’s 100% U.S.-based, friendly, and knowledgeable Customer Service Team provides expert assistance for every level of experience.
Uncompromising Dedication
•Product reliability, service, and support
• 100% of call center staff is U.S.-based
• Committed to quick and easy resolution of all support issues
• Industry-leading response times and quality support
• Break/fix cverage to minimize unexpected downtime
• Prompt and convenient service options—advanced exchange, carry-in, on-site dispatch
• Extended service plans (eCarePAK) available for purchase
Compatibility
Canon eCarePAK (Tier 2E) is used with the following Canon imageCLASS laser printers:
| D550 | MF5950dw | MF628Cw | LBP215dw | LBP612Cdw | LBP622Cdw |
| L190 | MF6160dw | MF624Cw | LBP214dw | MF632Cdw** | MF642Cdw** |
| LBP6670dn | MF249dw | MF424dw** | MF269dw | MF426dw** | MF644Cdw** |
| MF4880dw | MF247dw | MF634Cdw** | MF267dw | MF269dwVP | LBP227dw |