eConcierge Supply Assistant Program
Impact Technology Systems Offers You An Innovative Supply Replenishment Service. It's great for customers who are looking for:
- Free Supplies Monitoring
- Fast, Simple Supply Ordering
- No Commitment
- Free Lifetime Service Coverage
- Nationwide Delivery & Installation Services
Plus So Much More...
Most printers come with a limited warranty. Ours lasts a lifetime—complete with maintenance and repair of your printers, and automatic supply monitoring and ordering.
Best of all? There's no contract. Simply sign up and download the Supplies Assistant app to your desktop and let eConcierge take it from there.
What if your office printers came with a lifetime warranty...without a contract?
Free Supplies Monitoring
Includes all leading printer brands.
Fast, Simple Supply Ordering
On the eConcierge Portal, easily reorder what you need and it will be delivered right to your door.
Free Lifetime Service Coverage
If your Xerox printer requires service, it's totally free. Free lifetime repairs. (A $1,675 saving compared to purchasing an extended warranty.)
No Contracts Required with the eConcierge Program - cancel at any time
What is the eConcierge Supply Assistant Program?
1 It is an entry-level supply replenishment program with no monthly commitment or contract required.
2It includes cartridges for all leading printer brands including Xerox, HP, Lexmark, Brother.
3The Impact eConcierge® Supplies Assistant desktop app monitors your networked printers and MFPs and sends you an email alert when supplies need to be replenished.
4Orders are placed at the Impact eConcierge® online supplies store. Your supply pricing is dynamically updated to reflect xerox.com pricing and all available xerox® promotions are automatically extended.
5When you order your new Xerox equipment from Impact and your supplies at Impact eConcierge® online supplies store, you receive free lifetime service on your printer.
Other Factors to Consider:
1Do you want to pay for all your supplies or have them included in a managed print agreement?
2Are you good with paying standard shipping rates on the supplies that you order?
3If you aren't sure, we have options for you. Check out our Managed Print Services Program below (your supplies are included and shipping is no charge). If you are still excited about no monthly commitment or contract required, free lifetime service when you order your supplies through the Impact eConcierge® Program and more...keep checking out the information below.
Either way, you have two great options to support your document management strategy. Let us know if we can help!
eConcierge Program Is Free
“The price is right, the service is fast and the associates are courteous and helpful. This winning combination keeps us coming back!”
— Joan Irving, Webmaster, Howard County Public School System
Free Lifetime Service
“I placed two orders for toner cartridges as soon as we needed them; within 30 days I received a letter indicating that we were now covered under a service contract through this program. It is great to know that as long as we purchase our supplies through the eConcierge program, we have the added protection of a service contract for no additional fees!”
— Mary Kate Reese, PhD, LPC, Atlanta North Center for Change
“We have four Xerox printers taken care of by eConcierge. Monitoring the printers is a breeze, and the extended warranty benefit is an excellent value-added proposition.”
—Phil Collett, Citrus Motors
Supports Multiple Brands
“I really like the monitoring of the toner on my non-Xerox printers as well as my Xerox printers. This is an excellent solution for companies that own their equipment and need a way to manage printing inexpensively.”
—Jenny Sheppard, Engineer, N.C. DENR
“We can’t afford to have a large amount of inventory sitting around, but yet we need it, when we need it, so two thumbs up on convenience!”
— Tammy Wollum, Unique Project Management
Real Time Saver
“The eConcierge program has been a real time saver. I no longer have to keep checking the supplies because I receive an email when toner is low or a fuser needs to be changed. I highly recommend this program.”
—Donna Krieger, GO!/C2