Managed Unified Communications

Circuit monitoring, Managed Unified Communications (UC) deployment, network troubleshooting, Network Operating Center (NOC) Services...A Complete Managed Unified Communications Platform that does it all.  The VXSuite modules provide actionable business intelligence on how to define, design, integrate, optimize, manage, monitor and support your communications ecosystem.

Move to hosted UC in 3 steps

The move to cloud-based communication is a pretty big deal, and, unfortunately, there’s a lot that can go wrong. Watch this short video and see how Jeffrey was able to avoid all those pitfalls and potential issues using VXSuite.

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Free circuit monitoring for purchased circuits 

If you’re looking to purchase circuits, not all monitoring services that come with them are alike. Impact Technology Systems offers free full performance monitoring to give you total control and visibility into your network. Don’t miss out on this great offer!

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Managed Unified Communications

Network Operation Center (NOC) Services-Circuit Monitoring with Ticket Resolution

We took circuit monitoring a step further by creating a Tier One, 24/7 NOC for ticket resolution.  In the case of an outage, our team will contact the provider, open a ticket, use best efforts to speed resolution, and communicate with appropriate parties progress updates and ticket closure. 

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Network Operation Center - NOC

Network issues? Case study shows how easily Managed Unified Communications solves them

Sometimes a network issue can be about bandwidth, a firewall, or an equipment malfunction.  But, without the right toolset, good luck finding the cause.  Discover how VXSuite helped quickly resolve a network snafu for the Commonwealth of Pennsylvania.

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Managed Unified Communications - VXPulse Case Study

Circuit monitoring, Managed Unified Communications deployment, network troubleshooting…a Complete UC Management Platform that does it all

Whether you have a VoIP network and need a circuit monitoring or troubleshooting solution, or want to migrate from premise-based phones to hosted UC, VXSuite is the software businesses rely on today. In fact, VXSuite sets the standard for live voice management of all unified communications with features that help your business:

  • Address the most important or highest risk areas with a modular approach – work towards total communication management at your pace and budget, one step at a time 
  • Look at the network through the lens of voice – identify call quality problems and protect the user experience with the only software that takes this approach 
  • Deploy, monitor and ensure continued voice quality – VXSuite is a cloud-based analytics toolkit that gives you everything you need to quickly diagnose and resolve issues 
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